Hevis Technologies Pvt. Ltd. (“Hevis,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data of individuals who visit our website, use our services, or otherwise interact with Hevis Pro Hire.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information and personal data in connection with our website and services.
By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Company name
- Job title or designation
- Information submitted through contact forms, demo requests, registration forms, or other inquiries
- Communications and correspondence you send to us
- Any other information that you voluntarily provide to us.
1.2 Information Collected Automatically
When you access or use our website, certain technical information may be collected automatically, including:
- Internet Protocol (IP) address
- Browser type and version
- Device type and operating system
- Pages visited and interaction with our website
- Date and time of access
- Referring website or source
- General usage and diagnostic information
- Other information collected through cookies, log files, analytics tools, or similar technologies.
We use such information primarily to maintain, secure, analyze, and improve our website and services.
2. How We Use Personal Data
We may process personal data for legitimate and lawful purposes, including to:
- Respond to inquiries, requests, and demo requests
- Provide, operate, maintain, and improve our website and services
- Communicate with users, customers, prospective customers, and business contacts
- Provide information about our products and services
- Improve website functionality, performance, and user experience
- Conduct analytics and understand website usage
- Detect, prevent, and address security incidents, fraud, misuse, or unauthorized activity
- Comply with applicable legal, regulatory, and contractual obligations
- Maintain business records
- Send important communications relating to our services, policies, security, or business operations.
Where required by applicable law, we will obtain appropriate consent before processing personal data for purposes requiring consent.
3. Legal Basis for Processing
We process personal data only where permitted under applicable law. Depending on the circumstances, processing may be based on:
- Your consent
- Taking steps at your request or performing a contract
- Compliance with applicable legal or regulatory obligations
- Legitimate and lawful business purposes, where permitted by applicable law
- Other lawful grounds recognized under applicable data protection laws.
Where processing is based on consent, you may withdraw your consent in accordance with applicable law. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.
4. Sharing and Disclosure of Personal Data
We do not sell personal data.
We may disclose or share personal data where reasonably necessary for the purposes described in this Privacy Policy, including with:
- Website hosting and infrastructure providers
- Technology and software service providers
- Analytics and performance providers
- Communication and customer-support providers
- Professional advisers, auditors, or consultants
- Service providers assisting us with business operations
- Government authorities, regulators, courts, law-enforcement agencies, or other persons where disclosure is required or permitted by applicable law.
Where appropriate, we expect third-party service providers handling personal data on our behalf to maintain reasonable security and confidentiality safeguards.
5. Cookies and Similar Technologies
Our website may use cookies, pixels, log files, and similar technologies to:
- Maintain website functionality
- Remember preferences
- Understand how visitors use our website
- Measure website performance
- Improve user experience
- Conduct analytics and, where applicable, communications or marketing activities.
You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the availability or functionality of portions of our website. Where required by applicable law, we will obtain consent for non-essential cookies or similar tracking technologies.
6. Data Security
We take reasonable administrative, technical, organizational, and security measures designed to protect personal data against unauthorized access, disclosure, alteration, misuse, loss, or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Accordingly, while we take reasonable measures to protect personal data, we cannot guarantee absolute security. In the event of a personal data breach, we will take appropriate steps as required under applicable law.
7. Data Retention
We retain personal data only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business and transaction records, resolve disputes, enforce agreements, comply with legal obligations, or otherwise as permitted by applicable law.
When personal data is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable law and our internal retention practices.
8. Your Rights
Subject to applicable law and any applicable conditions or limitations, you may have rights in relation to your personal data, including the right to:
- Request access to personal data held about you
- Request correction or updating of inaccurate or incomplete information
- Request deletion or erasure of personal data where legally applicable
- Withdraw consent where processing is based on consent
- Raise a grievance regarding our processing of personal data
- Exercise any other rights available to you under applicable data protection law.
To exercise your rights or raise a privacy-related concern, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before processing certain requests.
9. Children’s Privacy
Our website and services are not intended to knowingly collect personal data from children except where permitted and handled in accordance with applicable law. If we become aware that personal data has been collected from a child in circumstances where such processing is not permitted, we will take reasonable steps to address the situation in accordance with applicable law.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, platforms, or services. Those third parties may have their own privacy policies and practices. Hevis is not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage users to review the privacy policies of third parties before providing them with personal information.
11. International Data Transfers
Depending on the service providers and technologies used by us, personal data may be processed or stored in locations outside the jurisdiction in which you reside. Where personal data is transferred, stored, or processed across jurisdictions, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection laws and appropriate safeguards.
12. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services. Any changes will be published on this page with a revised “Last Updated” date. We encourage you to periodically review this Privacy Policy to remain informed about how we handle personal data.
13. Grievance Redressal and Contact Us
If you have any questions, requests, concerns, or grievances relating to this Privacy Policy or the processing of your personal data, you may contact us at:
- Hevis Technologies Pvt. Ltd.
- Email: contact@hevisprohire.com
- Website: https://hevisprohire.com
We will consider and address privacy-related requests and grievances in accordance with applicable law.
14. Applicable Data Protection Laws
Hevis processes personal data in accordance with applicable data protection and privacy laws. Where applicable to our processing activities, this includes the Digital Personal Data Protection Act, 2023, together with rules, regulations, notifications, and other applicable legal requirements.
Nothing in this Privacy Policy limits or excludes any rights or protections that cannot lawfully be limited or excluded under applicable law.
By using the Hevis Pro Hire website or services, you acknowledge that you have read and understood this Privacy Policy.